• Skilled in troubleshooting technical issues
• Hardware installation and replacements
• Adobe Creative Cloud Imaging applications
• Adobe Creative Cloud Web Authoring applications
• Over 20 years training and experience
• Able to work in a deadline driven environment
• Organized and Dependable
• Able to prioritize and handle multiple projects at once.
The Art Institute of Pittsburgh online division
3 Years Course
IBM Watson Health Nashville, TN
• Worked on implementation projects
• Exposure to client relations and service techniques
Merge Healthcare (Formerly DR Systems) Nashville, TN
• Prepared systems for conversion to VM
• Completed multiple projects for Virtual Server Installations
DR Systems
Nashville, TN
• Worked on implementation projects
• Exposure to client relations and service techniques
US ARMY FT Campbell KY
• Create and Update Digital training records for 264 personnel
• Design and create a user friendly database
US ARMY Bamberg Germany
• Create and Update Digital training records for 180 personnel
• Provided technical guidance and supervision to staff members.
US ARMY FT HOOD, TX
• Plot and project potential targets
• Brief Senior staff members of evolving data
Microsoft Office suite
Google online software
Windows operating systems client and server.
Adobe Suite software
Remote support software ie Net Support, DamWare
• Army Commendation for Establishing an Optics Room (Night Vision devices, Ground and Vehicle mounted laser devices) from scratch. Personally supervised and updated maintenance records for 150 mission-essential night vision devices. Achieved a 99% commendable rating on a division maintenance evaluation.
• Army Commendation for obtaining a commendable rating on first inspection after 30 days of inheriting a program that failed 6 consecutive inspections. Looked up reference, examples and guidelines while reorganizing and updating the program.
• Army Commendation for providing critical leadership during a Battalion change in mission to direct support to 3rd brigade. Contributions were critical during the transfer of fire support equipment from Bamberg to Vilseck Germany and the reassignment of fire support personnel.